Governance Overview
Management Committee
The Funds Secretariat

VISION

 (a) To be a world class Pension Fund offering quality service to members, beneficiaries and all other stakeholders comparable to the best self administered pension funds world-wide.
(b) To be a good employer and corporate citizen.

MISSION STATEMENT

Our mission is to provide:-
 a) equitable pension benefits to members and their dependants;
 (b) first class service to all our clients; and
(c) an efficient and transparent administration of the Fund.

OUR VALUES

 (a) Honesty, Integrity and Openness
 (b) Quality Service
(c) Team Work
 (d) Continuous Improvement
 (e) Respect for Individuals.

WORK ETHOS

(a) Do it right the first time.
(b) Keep to our promise.
(c) Be positive and proactive.
(d) Go the extra mile (or a b – c d: dedication beyond the call of duty).
(e) Respond to queries timeously.
(f) Be adaptive to changing circumstances.
(g) Have drive and commitment to results, producing performance beyond standard output.
(h) Be resourceful and resilient at times of pressure and stress.

(i) Answer the telephone within the first three rings.
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